Welcome to Texas Pure Clean (“we,” “us,” or “our”). By accessing our website (texaspureclean.com) and using our exterior cleaning services, you agree to these Terms & Conditions (“Terms”). If you do not agree, please do not use our site or services.
1. Services Provided
We offer residential and commercial exterior cleaning services, including pressure washing, soft washing, roof cleaning, window cleaning, driveway and deck/fence washing, gutter cleaning, solar panel cleaning, rust removal, sealing, and building façade cleaning throughout San Antonio and surrounding communities such as Fair Oaks Ranch, Boerne, Canyon Lake, Helotes, Kerrville, New Braunfels, and more.
2. Booking, Estimates & Payments
Clients may request free quotes through our website or by phone.
Estimates are based on an initial inspection and are subject to change if scope is adjusted.
Payment is due upon service completion unless otherwise agreed.
Acceptable payment methods include cash, credit/debit card, or other verified methods.
3. Client Obligations
Provide accurate property information and service needs.
Ensure access to the areas to be cleaned and remove obstacles.
Notify us of any fragile surfaces, special treatments, or environmental concerns.
4. Texas Pure Clean Obligations
We aim to arrive on schedule and will notify you of any delays.
Our staff is trained to handle surfaces with appropriate pressure and cleaning solutions.
We maintain insurance to cover property and liability incidents, and strive for high-quality service.
5. Limitations & Exclusions
Clients should disclose hazardous or restricted items (e.g., chemicals, unsafe conditions).
We may refuse or stop service if conditions pose safety risks, or client misrepresents property condition.
Some surfaces may be damaged if improper technique is used. We are not liable for pre-existing weaknesses.
6. Cancellation & Rescheduling
Service may be canceled or rescheduled at least [e.g. 24 hours] prior to scheduled appointment without penalty.
Cancellations within shorter notice or no-shows may incur a fee equal to [X% or set amount] of the estimated job cost.
Weather-related delays or rescheduling options will be offered at our discretion.
7. Refund Policy
If cancellation occurs after services have been performed or equipment deployed, refunds are at our sole discretion.
We strive for customer satisfaction and will address any complaints promptly.
8. Liability & Indemnification
Texas Pure Clean is insured for property damage and general liability.
Clients indemnify us for claims arising from undisclosed hazards, misrepresentation, or unsafe property access.
To the fullest extent allowed by law, our liability is limited to the total amount paid for the specific service.
9. Intellectual Property & Website Use
All content on our website, including text, images, graphics, logos, and branding, is the property of Texas Pure Clean and is protected by copyright and trademark law.
You are granted a limited license to use the website for personal or commercial inquiries; you may not reproduce or exploit content without written permission.
10. Electronic Communications
By contacting us or using our website, you consent to receive communications via email, phone, SMS, or postal mail.
We abide by applicable opt‑in and opt‑out regulations.
11. Modifications to Terms
We may modify these Terms at any time, with changes posted online.
Continued use of the website or services constitutes acceptance of the updated Terms.
12. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of Texas.
Disputes should be resolved in courts located in Bexar County, Texas.
Where allowed, you and we waive the right to class‑action claims for disputes arising from these Terms.
13. Severability & Enforcement
If any provision is found invalid or unenforceable, it shall be replaced with a valid one reflecting the original intent, and remaining provisions remain in force.
These Terms represent the entire agreement between you and Texas Pure Clean regarding use of the website and services.
14. Contact Us
If you have questions or concerns regarding these Terms or our services, please contact: 210-909-1706
Texas Pure Clean
Service Area: San Antonio and surrounding communities (e.g. Fair Oaks Ranch, Boerne, etc.)